Phone: 713-426-2220 or 800-843-0950
Fax: 713-426-2223 or 800-414-1644

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Product Information and Pricing Disclaimer

Precision Surfaces International, Inc. strives to give you accurate content, including product information, policies, and pricing. Policies, pricing, and item availability are subject to change without notice, and Precision Surfaces International, Inc. reserves the right to limit quantities.  Prices displayed are subject to final approval at the time of order fulfillment. Images are shown for representational purposes only.  In the event Precision Surfaces International, Inc. is unable to provide an actual image of a product, they reserve the right to substitute a similar image for the one described in the product information.  While Precision Surfaces International, Inc. tries in good faith to make sure that the information displayed is accurate, they are not responsible for typographical errors or technical inaccuracies.  This disclaimer in no way affects the terms of the manufacturer's warranty, if any.

Product Availability

Items listed as "In Stock" are already available at our location in Houston, TX, USA, Planet Earth. All items are not immediately available at Precision Surfaces International, Inc.

Items listed as “3 Weeks or Less” are generally available or expected to be available soon; once the items you ordered are in stock, we'll package and ship them to you.  You will be notified promptly by a Precision Surfaces International, Inc. representative if one or more of the items that you have ordered is not available, or it shows in stock but for some reason we are unable to ship.

Precision Surfaces International, Inc. will not be responsible for any delays in delivery which result from any circumstances beyond its control, including without limitation, product unavailability, carrier delays, delays due to fire, severe weather conditions, failure of power, labor problems, acts of war, terrorism, general insurrection, acts of God or acts of any government or agency. Any shipping dates provided by Precision Surfaces International, Inc. are estimates only.

Warranty

All statements, technical information and recommendations contained herein are based on tests we believe to be reliable, but the accuracy or completeness thereof is not guaranteed, and the following is made in lieu of all warranties expressed or implied: Seller’s and manufacturer’s only obligation shall be to replace such quantity of the product proved to be defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising out of the use or the inability to use the product. Before using, user shall determine the suitability of the product for his intended use, and user assumes all risk and liability whatsoever in connection therein. No statement or recommendation not contained herein shall have any force or effect unless in an agreement signed by officers of seller and manufacturer.

Shipping and Handling

For domestic ground shipments, a flat rate of $11.00 for shipping and handling will be calculated during invoicing. For orders requiring air shipment (Express or International), please contact us for a rate quote.

We will ship the order complete (all items at one time), based on availability of our stock. If you require an immediate partial shipment, please include your request in the notes section during checkout. Additional shipping and handling charges may apply.

We generally ship via Federal Express, DHL or TNT. We do not ship via UPS or US Postal Service. If you would like us to ship via your preferred carrier freight collect, please provide us your account number.

Sales Tax

Sales Tax will be added to Texas taxable customers. Sales tax exempt Texas customers should email or fax us an exemption form if we do not have one on file. We do not collect sales tax on shipments made outside Texas.

Credit Card Security Code

The Card ID number is the last 3 digits in the signature block on the back of your Visa, MasterCard or Discover Card. For American Express it is the 4 digit code on the front of the card. This ID is required for security purposes.

Return Policy

At Precision Surfaces International, Inc., our return policy is simple: If we are in error regarding your order, we promise to correct your order promptly and without charge. We have a few rules for returns:

  • Contact us prior to returning the product(s).
  • Returns must be made within 30 days of receipt of the product(s). Returns postmarked beyond 30 days of receipt of the product(s) will not be accepted.
  • We cannot accept returns or cancel orders for non-standard items. Non-standard items are those items which are not shown in our catalog.
  • There is no restocking fee for returns regardless of reason. If the return is not a result of a Precision Surfaces International, Inc. error, the return will be subject to original shipment and return shipping charges.
  • Many of our make products have dimensional characteristics and as such will carry the manufacturer or industry-accepted tolerances. Returns are not accepted for products that fall within the manufacturer's tolerances.
Returns and replacements can be made in just a few simple steps:
  • Make a photocopy of the invoice or packing list.
  • Print your name and contact information (phone, fax and email address) along with a brief explanation of why you want to return the item(s) and include it with the shipment.
  • Ship the returning item(s) to Precision Surfaces International, Inc.